We hope you will like your bath rack, however, if for any reason you would like to return or exchange your order please email us at info@thebathrack.com. Please inform us what is the reason for the return and your order number.

Unless the item is faulty or damaged delivery we can not be held responsible for return postage. Please ensure you send the returns goods with tracked delivery carefully packed and in resellable condition. As soon we receive the goods back we can process a refund to your original payment method which may take up to 7 working days.